Class for Teams – Wrong Session Time Displayed

Ref # - 14835

Instructor/Program Administrator

Class for Teams relies on the user’s computer system clock to display session times in their local time zone. If the system clock is manually changed or becomes unsynchronized, scheduled sessions may appear incorrectly. For example, a session scheduled for 9:00 AM local time might display as 12:00 PM.

Solution/Workaround

Check the computer’s system clock preferences and re-synchronize with a server to ensure the time zone, date, time, and daylight savings are set correctly.

Windows users

  1. Go to Start > Settings > Time & language > Date & Time and click on Sync Now.
  2. Check that the user has selected the correct time zone and has the correct daylight saving settings selected.
  3. Check that the Windows Time Service is running:
    • Go to Control Panel > Administrative Tools > Services.
    • Scroll to Windows Time
    • Status should show running
    • If Status does NOT show running, double click on Time Service to open the Windows Time Properties Box
    • Set Startup Type to Automatic
    • Under Service Status, click Start
    • More information on the Windows Time service

Mac OS users

  1.  Apple menu > System Preferences, then click Date & Time
  2. Unlock to make changes, select Set date and time automatically
  3. Choose an appropriate server for your region. Click on the Time Zone tab to select the appropriate Time Zone.

Apple Support page on computer time change

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