Class for Teams – Troubleshooting audio visual issues

Ref # - 12912

Instructor

Troubleshooting audio-visual issues are complex, time consuming and above all a frustrating experience. Because it is often difficult to pinpoint specific root causes of such issues, we often suggest the best course of action is to directly contact Class for Teams support. You can do this yourself through the built-in Product feedback tool located underneath More inside your Class for Teams classroom, or by contacting ETS so that we can create a ticket with Class for Teams support on your behalf.

 

Before Creating A Ticket With Class Support

Before creating a ticket with the Class support team, Class asks that you please look at their support articles on https://support.class.com and see if a solution to your problem already exists. Below is a small list of support articles for commonly occurring issues related to audio-visual problems and how to resolve them.

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