Forgotten Password or Username

For direct assistance, please call the IT Department at  604-412-7444 Option 1

Forgotten Password?

  • Call the IT Department: 604.412.7444 Option #1
  • Use the reset password link and enter your BCIT ID number

Forgotten username or BCIT ID#?

What is my Username/BCIT ID?

Your username is your BCIT ID, a unique nine-character identifier that starts with an uppercase A, for example: A01234567.

I forgot my BCIT ID

Phone: 604-412-7444 (Option 1)
Toll-free: 1-800-351-5533 (Option 1)
Email: BCIT_Studenthelp@bcit.ca

I do not have a BCIT ID

Visit the Student Information System to create a BCIT ID