Pearson Support

For all tech issues, students contact Pearson Tech Support at https://support.pearson.com/getsupport/s/contactsupport (available 24/7)

Students can start a live chat or contact tech support by phone to get immediate assistance by visiting the above link.

Common issues with solutions are listed on the homepage at
https://support.pearson.com/getsupport/s/

For all tech issues, instructors first contact Pearson Tech Support at https://support.pearson.com/getsupport/s/contactsupport (available 24/7)

Help and guides can be found on the Technical Support website: https://support.pearson.com/getsupport/s/

If the issue is not resolved, escalate the support issue by emailing Pearsoncanada@pearson.com and providing your case number. Your case will be forwarded to the appropriate team member to respond.